
A local company's rebellion against low expectations for customer service.
We want to help build a strong local business community.
Have you noticed that customer service isn't what it used to be?
Are you tired of customer service being available only through an 800 number, handled by someone thousands of miles away from you with English being their second (or third) language?
Are you concerned about credit card security when you order products online?
Have you ever visited a chain store at the mall and felt like the clerk who finally decides to help you is disinterested and acts like you're interrupting them?
Well, have we got good news for you!
You don't have to use an 800 number to call us because Pinnacle Graphics is a locally owned business. We're happy to accept your personal check or credit card for payment, and your transactions are 100% secure. Oh, and by the way, you're not an interruption of our work; you're the purpose of our work. In fact, we love it when you call us or stop in to visit. Every single customer is important to us. Here, you're not a number. You're a real person with a name. We are truly grateful when you give us the chance to be a business partner. We want you to know that it's okay to have high expectations for customer service when you work with Pinnacle Graphic Communications.
So please... go ahead and call us.
Somebody nice will always answer.